Returns & Exchanges Policy

At Hanabishi, we want you to be completely satisfied with your home appliances and lifestyle products. If your purchase does not meet your expectations, you may return it within 30 days of delivery provided it is in its original packaging and condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online portal with your order number and proof of purchase to start the return process.

• 2.
  Prepare the Package

  Securely pack the item in its original box, ensuring all manuals, accessories, and protective foam are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Inspection and Refund

  Once our technicians inspect the item for quality assurance, we will process your refund or exchange within 7 to 10 business days.